Here to help and support the Community.
In regards to Coronavirus COVID-19, The Palmdale Group wish to advise:
As at 12 February 2021, funerals are subject to the (one person per two square metre rule and 300 Max guests for the Greater Sydney region (including Wollongong, Central Coast and Blue Mountains) all other locations 1 person per 2 square meter rule and a COVID-Safe business registration. All attendees (excluding those from the same household), are required to adhere to the 2 sq. metre rule
As per NSW Health Guidelines: Facemasks are highly recommended for all attendees for funeral services in Greater Sydney, Central Coast and Wollongong areas.
To comply with this amendment, The Palmdale Group advises:
From Monday, 23 November 2020, recording customer information digitally by using QR codes or other electronic means will be mandatory in NSW for funerals and memorial services. It is also mandatory for gatherings held after funerals and memorial services.
All people attending chapel services, burials, cremations, interments, ash placements and catered functions or wakes will be required to check in using the QR Codes at these locations.
Please ensure you have the Service NSW app on your phone to enable scanning of the QR Code. Via the Link below
Service NSW App
Check-in via the QR Code:
When an attendee arrives at the funeral service, they hover their phone camera over the code on display. The smartphone reads the QR code and the check in page appears.
The attendee enters their contact details.
A staff member may check the successful sign-in on the attendee’s phone.
Funeral Directors and families can assist by advising people attending the funeral of the QR code check in process and assisting them to check in when they arrive.
Customers without a mobile phone will be asked to record their details on the Record of Attendance form provided at the service.
Chapel capacities are determined by the two square metre ruling, with a maximum attendance of 300.
Funeral and Memorial Services held in our chapels will have the following numbers allowable due to 2 sq metre rule. Social distancing is still to be strictly adhered to.
Our current chapel capacities are as follows to comply with social distancing:
- *Rose Chapel: A maximum of 50 mourners
- *Hillside Chapel: A maximum of 100 mourners
- *Greenway Chapel: A maximum of 80 mourners
- *St Patricks of Nulkaba: A maximum of 60 mourners
- *Western Districts: A maximum of 35 mourners
- *Erina Heights Chapel (Creightons exclusive): A maximum of 80 mourners
*We offer complimentary recording of the service and live streaming to our chapels.
In accordance with the framework, a record must be kept of all attendees names and contact details for each funeral gathering applies.
We thank you in advance assisting to comply with the Public Health Order and other government guidelines to prevent the spread of COVID-19.
Victorian residents – Please refer to restrictions here.
Talk to us how to book this for your service. Call 02 43621203.
We have been the trusted choice for thousands of local families in their time of need, providing a complete funeral service including; funeral directors, service chapels, lawn burials, cremations, memorials, pre-paid funeral plans and grief counselling. Thank you for your interest, please navigate our site via the menu or by phoning us direct, to assist in the remembrance of your loved ones.
Palmdale is a member of Cemeteries and Crematoria Association of NSW.