Here to help and support the Community.
In regards to Coronavirus COVID-19, The Palmdale Group wish to advise:
Funerals and memorial services during COVID lockdown restrictions
In local government areas where the stay-at-home rules apply, a maximum of 10 people can attend a funeral or memorial service or gathering afterwards.
The 10-person maximum also applies to an outdoor funeral, memorial service or gathering afterwards. A funeral cannot occur at a place of residence.
In addition to the 10 people attending the service there may also be:
- a person conducting the service
- other people who are necessary for the preparation and conduct of the service.
Facemasks are mandatory for attendees at Funeral Services.
Visiting our Memorial Parks during COVID restrictions -Please visit the link below for guidance:
To comply with this amendment, The Palmdale Group advises:
From Monday, 23 November 2020 recording customer information digitally by using QR codes or other electronic means will be mandatory in NSW for funerals and memorial services. It is also mandatory for gatherings held after funerals and memorial services.
All people attending chapel services, burials, cremations, interments, ash placements and catered functions or wakes will be required to check in using the QR Codes at these locations.
Please ensure you have the Service NSW app on your phone to enable scanning of the QR Code. Via the Link below
Service NSW App
Check-in via the QR Code:
When an attendee arrives at the funeral service, they hover their phone camera over the code on display. The smartphone reads the QR code and the check in page appears.
The attendee enters their contact details.
A staff member may check the successful sign-in on the attendee’s phone.
Funeral Directors and families can assist by advising people attending the funeral of the QR code check in process and assisting them to check in when they arrive.
Customers without a mobile phone will be asked to record their details on the Record of Attendance form provided at the service.
*We offer complimentary recording of the service and live streaming to our chapels.
In accordance with the framework, a record must be kept of all attendees names and contact details for each funeral gathering applies.
We thank you in advance assisting to comply with the Public Health Order and other government guidelines to prevent the spread of COVID-19.
Talk to us how to book this for your service. Call 02 43621203.
We have been the trusted choice for thousands of local families in their time of need, providing a complete funeral service including; funeral directors, service chapels, lawn burials, cremations, memorials, pre-paid funeral plans and grief counselling. Thank you for your interest, please navigate our site via the menu or by phoning us direct, to assist in the remembrance of your loved ones.
Palmdale is a member of Cemeteries and Crematoria Association of NSW.